Exiting a Timeshare in Mexico

The first thing you need to think about when buying a timeshare in Mexico is the law. Once you step out of your home country and purchase a timeshare in Mexico, Mexican law applies.

To legally exit a timeshare contract in Mexico, you have a five-business-day grace period (‘rescission’ aka ‘cooling off’ period period) to cancel after signing. If within this period, send a certified letter to the resort requesting cancellation, and the timeshare company must provide a full refund within 15 business day.

Below is a more detailed explanation:

Five-Day Grace Period:

Mexican law grants you a five-business-day window to cancel a timeshare contract after signing. 

Exercising Your Right:

If you're within this period, you can exercise your right to cancel by sending a certified letter to the resort requesting cancellation. 

Timeshare Company's Obligation:

The timeshare company is legally obligated to honor your cancellation request and must refund all payments made within 15 business days. 

What to Do if the Timeshare Company Refuses:

If the resort refuses to refund your money, you can file a formal complaint with PROFECO (the Federal Consumer Protection Agency). 

PROFECO:

PROFECO is the consumer protection agency in Mexico that can help you resolve disputes with timeshare companies. 

Timeshare Exit Companies:

While some timeshare exit companies offer services, be cautious as they may not be legitimate and could charge high fees without guaranteeing a successful outcome. 

Timeshare Deed-Back:

Another option is to explore a "timeshare deed-back," where you return the property to the resort, but not all resorts offer this option. 

Consult with a Mexican Lawyer:

If you're facing difficulties, consulting with a Mexican lawyer specializing in timeshare law in Mexico can be beneficial. 

Contact our office for Mexican legal assistance.

Hermes Sanchez

Practitioner of Mexican Law*

*Practitioner of Foreign Law, Mexico

Bachelor of Laws, Mexico, 2008

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